Toll spend that is eligible

  • What counts towards your toll relief
    • M5 South-West (unless you also claim for the M5 South-West Cashback
    • Westlink M7
    • Hills M2
    • NorthConnex
    • WestConnex
    • Sydney Harbour Bridge
    • Sydney Harbour Tunnel
    • Lane Cove Tunnel
    • Eastern Distributor
    • Cross City Tunnel
    • Military Road E-Ramp (Falcon Street off-ramp of the Warringah Freeway).
    • If your tag does not record your trip, your toll will count towards Toll Relief if your vehicle licence plate is linked to your account and can be photo matched through video capture.
    • You can use the Sydney Motorways toll calculator to find out how much NSW toll roads cost.
    • Tolls for other future toll roads will be included when the roads open.
  • What doesn't count towards your toll relief
    • Any transactions from Sydney Airport Corporation Limited (SACL)  
    • Special passes (for example, the ERider and eMU passes)  
    • Licence plate recognition charges  
    • Toll account administration charges  
    • Toll notice administration fees  
    • M5 South-West toll spend where the customer account is opted into the M5 South-West Cashback Scheme  
    • Interstate tolling accounts or trips made on interstate roads  
    • Casual toll products or tolls paid outside of an account  
    • Business trips or trips claimed back from an employer  
    • Any other charge or fee 

 

How to claim

  • Ensure you have met all the eligibility requirements
  • Login to your ServiceNSW account
  • Go to the 'Myservices' tab and add the 'toll relief' service type 
  • Follow the prompts to verify your identity and confirm your accounts are linked
  • Go to Toll Tracker - if you are eligible the amount you can claim will be shown
  • Select 'claim now' and confirm your bank account details are up to date
  • Review claim and submit

Once your claim has been approved, you’ll receive your payment within 3 to 8 business days. If you'd like to follow a step-by-step guide, view the video below:

 

 

Visit Transport for NSW for further details on the toll relief rebate scheme, or to review the terms and conditions.

 

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