I'm having difficulty paying my account

If you're going through a time of financial hardship and are having difficulty paying your Roam Express account, we're here to help.

There are different options available to help alleviate the stress and worry of payment issues. Depending on your circumstances, a financial hardship arrangement could help you through this time. We can extend your payment due date or even set up an agreed payment plan arrangement.

If you are experiencing financial hardship, please complete our financial hardship registration form and we'll contact you to discuss your options.

Read our Financial Hardship Policy